San Diego, CA
A life science-focused developer, operator, and investor focused on building infrastructure to allow life science companies to thrive is looking for a Senior Property Manager to oversee part of their portfolio. The company’s capital and operations partnerships allow them to thrive in any market. The Senior Property Manager is responsible for all functions related to supporting management and reporting, as well as A/P, A/R, financial reporting, property inspections, service provider management and execution of business plans.
Responsibilities
- Lead Property Management and Facility teams to provide a customer-focused experience throughout portfolio.
- Maintain client company relationships with a focus on hospitality along with traditional operations management.
- Review Lease proposals and facilitate tours for prospective tenants.
- Perform property management functions to include, but not limited to, physical inspections of the common areas, mechanical and roofing systems, and tenant leased premises.
- Manage and oversee third-party building engineers and service providers. Work closely with staff to stay ahead of property and tenant issues to ensure contractual obligation compliance.
- Oversee and track capital projects as scheduled in the yearly capital budget, ensuring on time completion, within budget. Coordination with tenants to reduce any disruption to operations.
- Oversee and track routine monthly, annual, and/or quarterly projects, inspections and repairs, ensuring on time completion and within budget and with minimal disrputions.
- Review Leases and Amendments, preparation, and submittal of Lease Abstracts into Yardi and/or any other accounting systems. Preparation and review of operating matrix with tenants and internal stakeholders as needed.
- Create a culture providing guidance for new tenants with vendor recommendations if needed, new tenant orientations, safety trainings and other educational forums.
- Work with Legal on tenant requests for items not clearly defined in Lease.
- Immediate response to liability and/or major property issues and reporting to Risk Management.
- Preparation of annual property operating budgets, monthly financial statements, quarterly budget reforecasts, accruals, variance reporting, CAM reconciliations and billings; ability to present to internal stakeholders and partners.
- Timely collection of monthly rents in accordance with Lease terms, resolution of outstanding A/R issues including direct billbacks.
- Perform accounting functions using accounting systems to include GL & tenant account review and reconciliations; rent roll, escalation and billing review; preparation and submittal of direct billbacks.
- Onboard new tenants, including interfacing with client companies’ lab operations managers and key personnel.
- Develop and maintain relationships with tenant management and facility representatives.
- Manage tenant move-outs
- Participate in industry events to maintain and expand company presence in the life science and technology communities.
- Develop and maintain strong vendor relationships partnering with engineering teams, coordination of contracting of ongoing maintenance, repairs and capital projects, ensuring completion on time and within budget.
- Provide recommendations for capital improvements and operational considerations with an emphasis on ESG / corporate sustainability.
- Ensuring timely and clear communication with tenants on any scheduled and emergency maintenance and repairs.
- Coordination with tenants and their contractors for any TI and/or capital projects minimizing disruptions or loss of essential services to other tenants or amenities.
- Provide oversight to asset management and engineering teams in emergency situations.
- Develop standard operating procedures and programs ranging in protocols for laboratory safety, laboratory operational permits, hazardous waste disposal, maintenance of accurate and up-to-date records on all training, permits and incidents.
- Ensuring City and Agency required forms and renewals are completed on time.
Requirements
- Minimum 10 years of proven success in the asset/property management industry with specific experience with life science properties
- Bachelor’s Degree preferred. California Real Estate License preferred.
- CCIM, CPM, RPA, LEED or equivalent industry designation(s) preferred.
- Strong organizational, communication and financial skills.
- Successful track record of leading and managing others.
- Strong technical knowledge of building operations.
- Experience in all phases of property operations, inclusive of asset and property management functions, legal and risk management.
- Knowledge of key liability and legal issues in property management.
- Experience with complex, highly technical commercial building system applications.
- Experience with tenant improvement projects.
- Self-directed and motivated.
- Ability to resolve complex issues in a timely manner while prioritizing and handling multiple projects simultaneously.
- Passion for working with people, creating amazing experiences and leading with a hospitality mindset.
- Eager to be a part of a fast-paced and dynamic work environment.
- Takes initiative and is a proactive and decisive leader always focused on continuous improvement.
- Proficiency in Microsoft Office Products and Argus and Yardi